Getting started
- Creating your first wallet card
- Inviting your team
- Setting up your first reward rule
SUPPORT
How can we help?
Answers to the questions we hear most from WinCard businesses. Can't find what you need? Contact our team.
Billing & plans
- Changing your plan
- Updating payment details
- Understanding your invoice
Wallet cards
- Apple Wallet vs Google Wallet
- Customizing card design
- Why a card isn’t updating
Troubleshooting
- QR code not scanning
- Customer not receiving rewards
- Login and access issues
Frequently asked questions
From your dashboard, open the customer’s profile and select "Adjust visits." Changes apply to their wallet card within a few seconds.
Still need a hand?
Our team typically replies within one business day.